Worcester Branch , Telkom Fibre – Internet Suspended AGAIN & No Refund

My internet is yet again suspended – the second time in just two weeks!

I app**** for Telkom Fibre at the end of May. By end June, still no internet – yet Telkom debited me for a full month of service I never received.

After multiple trips from another town to the Worcester branch, my internet finally worked in July… for only two weeks before being suspended again.

The consultant promised to call me back two weeks ago – nothing. I’m still waiting for my June refund and now my account is blocked again.

This is unacceptable. Telkom must: 1. Unblock my account immediately. 2. Refund June’s payment. 3. Ensure stable service going forward.