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jakesfun J

1 reviews | Active since Jun 2017

08 Jun 2017, 23:21

WORCE SERVICE AND EXPERIENCE IN MY ENTIRE LIFE!!

<p>Telkom bills me incorrectly... add random stuff to my bill... suspend my line for 2 months.. they still debit me (charge me) when line is suspended with the added products... when you call the call centre. They say no go to the store. You go to the store they say no you need to call the call centre.. you explain yourself. No speak to the this department. No speak to that department. Then I get tranferred to business and then mobile. When I clearly explained its for fibre line for my home... tried to cancel telkom no assistance at all. Decided to take fibre - they fast to assist. Then... they ***** up.... once again... then yet again no one can assist. The only person that was ever helpful was the second technician that came to install fibre that wasnt lasy... and he doesnt even work for telkom... FIBRE.... laggs more than anything else... most off the night the speed is only 5 mph/s and not even close to 10... I dont know anymore... dont know what to say or do anymore... just fed up - just hoping that someone with knowledge, who UNDERSTAND their own product and actually LISTENS when you speak... guess just telling eveyone and everywhere the type of experience and serviced I recieved from telkom will count in my favour to say just go elsewhere. I will spread it all over social media as well! I cant handle such bad service!! J33Z!!</p>

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