MR
Marc R
1 reviews | Active since Dec 2013
12 Oct 2015, 20:50
Wont Refund
Dear Telkom, <br> <br> I called in to load a data bundle, your consultant loaded it onto the wrong number, you refuse to credit me for the mistake, if this is not corrected, I will cancel all 14 sims with you and take my R5000.00 bill to someone else. <br> <br> your choice?
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Telkom's replyOfficial
12 Oct 2015, 22:11Hello marcroberson,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM155646.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM155646.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Telkom's reply12 Oct 2015, 22:11
Official
Hello marcroberson,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM155646.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM155646.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,