MR
Marc R
1 reviews | Active since Dec 2013
02 Nov 2015, 13:32
WONT REFUND
Good Day, again I cant get any Joy out of your call centre, so I will complain in the public eye, you will not refund me for an accounting error on my account, you incorrectly loaded a data bundle onto the wrong number and you refuse to credit me for your mistake. get this sorted out now!
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
02 Nov 2015, 15:08Hello marcroberson,
Thank you for your post.
As per our telephonic conversation, please be advised that your query has been sent to our Billing Team.
Your reference number is SM155646
We apologise for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
Thank you for your post.
As per our telephonic conversation, please be advised that your query has been sent to our Billing Team.
Your reference number is SM155646
We apologise for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
Best regards,
Telkom's reply02 Nov 2015, 15:08
Official
Hello marcroberson,
Thank you for your post.
As per our telephonic conversation, please be advised that your query has been sent to our Billing Team.
Your reference number is SM155646
We apologise for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
Thank you for your post.
As per our telephonic conversation, please be advised that your query has been sent to our Billing Team.
Your reference number is SM155646
We apologise for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
Best regards,