1 reviews | Active since Jun 2012
Wont come and fix my adsl line, rude and ***********
<p>Hi,</p> <p> </p> <p>I reported my line down on the 4th of January, It is now the 4th of February and still it has not been fixed. I phone and complain and get told basically nothing they cant tell me when a technician is going to come or if they do its at a time where I pysically cannot be at home. I find it amazing that when I had the line installed the technician was easilly reachable but these guys who do the fixes seem impossible to contact.</p> <p> </p> <p>I also live basically on top of the exchange I see the telkom guys going in and out all the time but still cant get help ???</p> <p> </p> <p>Spoke to Lungile some sort of "Manager" he promised that I would get a technicain today *Saturday* after I told him I cant be home Friday. So the technician comes on Friday and now I get messed around the whole day by *********** telkom employees to be told now at 18:00 that no1 is coming, we have been put back in the q and its because we werent here on Friday when I told the manager to not send some1 on a friday</p> <p> </p> <p>My reference number with Lungile is 943385</p> <p> </p> <p>I have half a mind to chat to Len de Villiers about this horrific service.</p> <p> </p> <p>If you can please come and sort this out asap it would be hugely appreciated</p>
Hi,
Technician arrived yesterday. He worked on the line. It is more stable, and isnt dropping but is only running at 5mb and not the 10mb it was in 2016.
He said he didnt have access to the exchange and that a different technician would have to work on the line speed.
Many Thanks
David
Hi,
Technician arrived yesterday. He worked on the line. It is more stable, and isnt dropping but is only running at 5mb and not the 10mb it was in 2016.
He said he didnt have access to the exchange and that a different technician would have to work on the line speed.
Many Thanks
David
Hi, line speed back up. Can close this ticket.
Hi, line speed back up. Can close this ticket.
