jdw
jean-pieerre de wet
1 reviews | Active since Dec 2013
15 Mar 2016, 07:39
WONT CANCEL MY ACCOUNT OR GET BACK TO ME
I have requested that my land line with Telkom be cancelled more than one time and they simply are just not helping me. they are billing me for a service that I don't use any more. I tried to apply for a Telkom LTE deal and the lady wont help me because my landline bill is in arrears. I DON'T EVEN LIFE AT THAT ADDRESS ANY MORE. I tried phoning but I have been told by the billing department that I can only e-mail the cancellations department?
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Telkom's replyOfficial
15 Mar 2016, 08:21Hello jeanpieerre,
This response serves as confirmation that your query has been received.
Your reference number : SM213132
A consultant from our fulfilment team will be in contact to assist with the query.
Regards
Telkom Social Media Team.
This response serves as confirmation that your query has been received.
Your reference number : SM213132
A consultant from our fulfilment team will be in contact to assist with the query.
Regards
Telkom Social Media Team.
Telkom's reply15 Mar 2016, 08:21
Official
Hello jeanpieerre,
This response serves as confirmation that your query has been received.
Your reference number : SM213132
A consultant from our fulfilment team will be in contact to assist with the query.
Regards
Telkom Social Media Team.
This response serves as confirmation that your query has been received.
Your reference number : SM213132
A consultant from our fulfilment team will be in contact to assist with the query.
Regards
Telkom Social Media Team.