Won't suspend a service

<p>I've moved out of a rental unit and app**** late for my Telkom line to be cancelled. I fully understand and accept that it takes 21 business days to cancel, but I would like the line to be at least suspended before the cancellation is effected so that the new tenant cannot use the line in the interim while I am the account holder. I am willing to pay for the rental charges while the line is suspended. Telkom are being very inflexible and are refusing to suspend my service in the interim.</p>