WOKE UP WITH A DIFFERENT NUMBER

Can the porting department of TELKOM HELP ME PLEASE, IVE BEEN CALLING TELKOM CUSTOMER SERVICE WENT TO TELKOM STORE EASTGATE NO ONE HELP, I WOKE UP WITH A 065 NUMBER I DON'T KNOW OFF, CALLED TELKOM THEY TOLD ME I PORTED THE NUMBER WHICH I DID NOT!, TELKOM THEN SAID I MUST CONTACT MTN AND REQUEST THEM TO RELEASE MY NUMBER BACK TO TELKOM I DID ALL OF THAT MTN ASSISTED WHILE I WAS HOLDING THEN IT WAS UP TO TELKOM TO RECEIVE BACK THE NUMBER, I DON'T KNOW HOW MANY TIMES I'VE CALLED 180 THEY CAN'T RESOLVE THE ISSUE OR GET MY NUMBER BACK, I WAS THEN ADVICED BY TELKOM 180 TO GO TO THE STORE TO SPEED UP THIS AS PORTING DEPARTMENT OF TELKOM ARE NOT RESPONDING TO THE EMAILS, I WENT TO TELKOM STORE EASTGATE BELIEVE ME THE YOUNG GUY TRIED TO HELP, TRIED TO SIMSWAP HE COULDN'T, TODAY STILL I DON'T HAVE MY NUMBER KINDLY PLEASE SOMEONE FROM TELKOM PORTING DEPARTMENT CONTACT ME ON THIS ALTERNATIVELY NUMBER *** PLEASE