MS
Mandy S
1 reviews | Active since Oct 2015
19 Oct 2015, 11:33
Witing for upgrade
I upgraded my phone on the 3rd of September 2015. It is the 19 October and I still don't have my new phone. I have been into Telkom on numerous occasions and the attitude of the salesman who helped me was disgusting. Eventually the manageress Telkom itself took it over from then. I have never experienced such poor service.
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Telkom's replyOfficial
19 Oct 2015, 12:19Hello mandy2903,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM158407.
We apologise for any inconvenience caused.
Kind Regards,
Zulfah
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM158407.
We apologise for any inconvenience caused.
Kind Regards,
Zulfah
Telkom Social Media Team
Best regards,
Telkom's reply19 Oct 2015, 12:19
Official
Hello mandy2903,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM158407.
We apologise for any inconvenience caused.
Kind Regards,
Zulfah
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM158407.
We apologise for any inconvenience caused.
Kind Regards,
Zulfah
Telkom Social Media Team
Best regards,