Without Wifi for a week now...

We have logged a query about a week ago (5 working days), our wifi has not been working at all and we have not heard from a technician to be dispatched to assist us. My nature of work is from home 80% of the time - you can imagine my frustration up to now having to spend over R500 already on mobile data in order to get my work done.

This is unacceptable - Telkom you will never be my choice of service EVER!