Without service again paying R.1400 per month
<p>Here we go again... The 4th time in a year with problems. We are without internet and telephone line since Thursday... The report said it was going to be fixed within 48 hours... Obviously as always that didn't happens and I cannot log any other report. It is very frustrating to pay R. 1400 per month with this terrible service. You will have to refund me for each day without service plus the extra data I have to buy from our cellphone providers.</p>
Hi thailys-freites-de-valcarcel
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. We would like to assist. May we please request to provide the affected number and ID number for the registered owner when possible. We will task our team to attend and advise . Please use the following e-mail address to relay the requested details: Email: *** or alternatively reply to this private HP post. Please include the reference number below in the subject field should you choose to e-mail.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Hi thailys-freites-de-valcarcel
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. We would like to assist. May we please request to provide the affected number and ID number for the registered owner when possible. We will task our team to attend and advise . Please use the following e-mail address to relay the requested details: Email: *** or alternatively reply to this private HP post. Please include the reference number below in the subject field should you choose to e-mail.
Interaction ***
Regards
Keagan
Telkom Social Media Team