Without my iphone for 5 months now!

In March I took my iPhone back to the Telkom shop in Kenilworth center for repairs. I was told that the device will take 6 weeks to be repaired. I got a message from 8ta stating \FMIP to be deactivated"in order for them to repair my phone. This was incredibly confusing as FMIP was off. I was given a number to phone which I phoned a couple of times only to be transferred from 1 person to another. I was told over & over that I must switch off FMIP.I told them that is was off & I was told that they do not know what to do then & that I must phone my service provider. So I phoned 081180 a few times & was told that it has not been fixed yet because I did not turn off my FMIP. I furious! I spent basically all my minutes last month phoning around trying to reach someone who can help me. My phone got sent back unfixed in June (WARRANTEE EXPIRED WHILE IN 8TA's REPAIR SHOP).I phoned iFix who advised me to delete my account in order to switch off the FMIP. My phone has been back at 8ta since June & they have not sent it in again as they are refusing to fix it because the warrantee expired.WITHOUT PHONE FOR 5 MONTHS & NO ONE IS WILLING TO HELP! Contacted lawyer & consumer protection services"""