WITHOUT INTERNET FOR OVER 5 WEEKS

<p> I was about to leave on holiday and my internet went down on the 7th of December. at the time i never knew the internet went down. i only discovered this myself on the 23rd of December. My ISP which is afrihost also claims to report these issues on your behalf which they did not do. and still take no reponsibility and just blame Telkoms technicians. . its now 5 weeks. Telkom continue to promise a technician will come and repair the line. i Have an escalation number. i have contacted supervisors etc.... i dont know what else to do.... i demanded a supervisor call me. and as usual they are always on lunch.. then 15 minutes later my phone rang once from a private number then went dead... Terrible service... now im out of oocket as i must purchase data and ofcoure pay telkom and Afrihost for a service i cannot use.... very unhappy.... think twice before using either companies... when things go well its okay. but when they go wrong they care very little.....</p>