Without Internet for almost 2 months

<p>Reported Telkom message services 13 APRIL 2016 and thereater almost daily</p> <p>Complaint nr ***7 - 6 May 2106</p> <p>Several telephone calls to the Call Centres</p> <p>Previous Hello Peter complaint logged 1.5.2016</p> <p> </p> <p>NO FEEDBACK OR FOLLOW-UP. </p> <p>THE ONLY FEEDBACK WHAT I GET WHEN I FOLLOW-UP MYSELF IS:</p> <p>WILL SENT TO THE REVELEVANT DEPARTMENT</p> <p>YOUR QUERY WILL BE ATTENDED TO IN 48 TO 72 HOURS (HA HA HA)</p> <p>CAN SOMEBODY PLEASE TAKE RESPONSIBILITY AND SOLVE THIS COMPLAINT !!!!!!!!!!! HOW HARD CAN IT BE TO FIX A MISTAKE THAT WAS MADE BY TELKOM. WHEN I WAS DUE FOR A UPGRADE A CONSULTANT SOLD ME A WRONG PRODUCT OVER THE TELEPHONE. ALL I WANT IS TO REINSTATE MY OLD CONTRACT AND SEND ME A NEW SIM FOR MY PREVIOUS CONTRACT AS THE SIM WAS CANCELLED TO REPLACE THE NEW ONE. IS IT POSSIBLE TO TAKE ALMOST 2 MONTHS TO FIX AFTER NUMEROUS CALLS AND COMPLAINTS???</p> <p>AND PLEASE DO NOT CHARGE ME CANCELLATION FEES AS THIS WAS A MISTAKE MADE BY TELKOM CONSULTANT AND IT WAS REPORTED IN THE 7 DAYS TIME AFTER I RECEIVED THE ROUTER. BY THE WAY I AM STILL WAITING THAT IT MUST BE PICKED UP (STILL IN THE ORIGINAL PACKAGING)</p> <p>NOT EVEN MY PREVIOUS HELLO PETER HELPED TO SOLVE THIS. IS IT NOT IRONIC????</p> <p> </p> <p> </p> <p> </p>