NJ
Nethasha J
1 reviews | Active since Sept 2015
15 Sept 2015, 16:15
WITHOUT BUSINESS INTERNET TWO DAYS!
Telkom allocated 4 numbers to our firm, one for our internet line (which after we complained about the slow internet connection found out this is not even our line after which they just cut us off). Numerous calls to the callcentre they just hang up on you. I even got a hold of one of the Managers not even she helped me! All we need is a technician to sort our problem out - they ignore us flat!
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Telkom's replyOfficial
15 Sept 2015, 18:23Hello stratlawstaff ,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Department and feedback will follow.
Your reference number is SM145920.
We apologize for any inconvenience caused.
Kind Regards
Tebogo N
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Department and feedback will follow.
Your reference number is SM145920.
We apologize for any inconvenience caused.
Kind Regards
Tebogo N
Telkom Social Media Team
***
Best regards,
Telkom's reply15 Sept 2015, 18:23
Official
Hello stratlawstaff ,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Department and feedback will follow.
Your reference number is SM145920.
We apologize for any inconvenience caused.
Kind Regards
Tebogo N
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Department and feedback will follow.
Your reference number is SM145920.
We apologize for any inconvenience caused.
Kind Regards
Tebogo N
Telkom Social Media Team
***
Best regards,