HN
Henk N
1 reviews | Active since Jul 2011
05 Apr 2016, 14:00
WITHOUT ADSL FOR A WEEK AND NOW WITHOUT TELEPHONE
We have reported that we do not have any internet access<br> Technical attended <br> Matter still unresolved<br> Now we also do not have telephone line<br> More than 7 days without service<br> This is breach of contract as Telkom fails to provide service while still demanding payment?<br>
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
05 Apr 2016, 16:59Hello henkvn,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM220700
We apologise for any inconvenience caused.
Regards,
Hilary
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM220700
We apologise for any inconvenience caused.
Regards,
Hilary
Telkom Social Media Team
Telkom's reply05 Apr 2016, 16:59
Official
Hello henkvn,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM220700
We apologise for any inconvenience caused.
Regards,
Hilary
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM220700
We apologise for any inconvenience caused.
Regards,
Hilary
Telkom Social Media Team