Wish there was negative stars to give

<p>On 17 Feb I took out a wifi contract with Telkom.</p> <p> </p> <p>The storeperson assisting me advised that because I am taking out the contract in the middle of the month, I will be charged a "prorated" amount. Trusting the storeperson (she did work for Telkom after all), I then signed on the dotted line and took out the contract.</p> <p> </p> <p>When the first bill came at the end of March, Telkom charged me 2 full months!</p> <p> </p> <p>When I called in to complain, all the call centre agents can do is tell me, "We sorry sir, you have been given the incorrect information.</p> <p> </p> <p>The customer service is horrible. They lie and say that there is no managers to talk to and make you wait forever to speak to one. Then when the manager eventually comes, she is useless and offers no soltions whatsoever. </p> <p> </p> <p>This is absolutely unnacceptable! </p> <p> </p> <p>Basically what Telkom does is charge you for a full month, no matter what day you take your contract out on. So if you take your contract out on the 30th of the month, they will charge you for that ENTIRE month even though you use it for 1 day.</p> <p> </p> <p>How can that be fair? Be alert when taking out contacts with Telkom and dont fall in the same trap I did</p>