Wireless Telkom and *********** call centre and useless customer service.

Useless call centre and customer service! We were forced to take the new Telkom wireless gsm phones due to the phasing out of copper. Now we are sitting for over a month with out a Telkom line. Daily calls to the Telkom call centre(10213,10210,081180) and weekly trips to the Telkom shop has been a waste of time as they all have the same story as if Telkom have trained their staff to respond to these calls in the same way. That the sim has not been activated and they will escalate this to there supervisors which will then communicate to their activation department. And to top it off they can't provide you with a reference number for the call, how can we/they track the progress without a reference number, they claim Was because it is not a fault... wt !!!! Surely Telkom has a escalation process .... If anyone has a email or number to the Telkom activation department please share it.....AS THE TELKOM CALL CENTRE IS WASTING MY TIME....AND PATIENCE...

Was considering porting my mobile number to Telkom Mobile... but starting to get second thoughts....