vB
vojaun B
1 reviews | Active since May 2015
01 Jul 2015, 12:30
Wireless router.. Not working
My fiance and i have just moved to welkom, free state from pretoria..<br> Our wifi router is not working.. <br> The welkom store has closed down so after phoning several different ppl regarding our connection<br> But it comes down to one thing<br> Telkom is useless and stupid... <br> <br> We need our wifi to work<br> We were told by the call centre that sales can load the data nd can bounce off mtn towers<br> But the person from sales has no cooking clue as to whats going on<br> <br> I would like this resolved as my fiance nd i need to wifi for our business <br> I refuse to pay for something that doesnt work<br> <br> Another problem our package we pay R339 for a 7.5G.. Nd you took R2800 OFF OUR ACCOUNT... For what??? <br> <br> Service is disgusting<br>
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
01 Jul 2015, 16:00Hello vojaun,
Thank you for your post.
As per our telephonic conversation:
Kindly be advised that we are liaising with our Cancellations Team for further assistance and we will revert back to you with feedback.
Your Social Media reference number is SM122181.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***
Thank you for your post.
As per our telephonic conversation:
Kindly be advised that we are liaising with our Cancellations Team for further assistance and we will revert back to you with feedback.
Your Social Media reference number is SM122181.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***
Best regards,
Telkom's reply01 Jul 2015, 16:00
Official
Hello vojaun,
Thank you for your post.
As per our telephonic conversation:
Kindly be advised that we are liaising with our Cancellations Team for further assistance and we will revert back to you with feedback.
Your Social Media reference number is SM122181.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***
Thank you for your post.
As per our telephonic conversation:
Kindly be advised that we are liaising with our Cancellations Team for further assistance and we will revert back to you with feedback.
Your Social Media reference number is SM122181.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***
Best regards,