SG
Safiyaah G

1 reviews | Active since Jan 2017

20 Mar 2017, 11:08

Wireless phone giving endless problems

<p>About a montha go a lady from telkom contacted me regarding a new wireless phone on offer.</p> <p>I accepted this offer after she explained what it had entailed and the pros of having this wireless phone</p> <p> </p> <p>To say the least i ever regret accepting this offer as my family has had endless problems with recieving calls , the network is bad , when people call they cannot hear us , broken or delay when speaking to people on this new so called awesome device which is forever not working.</p> <p> </p> <p>I have called Telkom numerous times and get transfered from pillar to post so guess what the Customer service at telkom sucks as well.</p> <p> </p> <p>Please come and take the piece of **** that was delivered and reconnect my line back to the normal line we used to have.</p> <p> </p> <p> </p> <p>I am uterly disgusted with trhe service i have been recieving lately</p> <p> </p>

0
Replies (2)
Telkom
Telkom's reply20 Mar 2017, 15:06
Official

Good day Safiyaah,

Please be assured that this matter has been escalated to our Sales Team, kindly reply with your affected number.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

Best regards,

SG
Safiyaah G's update20 Mar 2017, 15:13
Reviewer Update

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