Wireless Internet - telkom is being unreliable.

<p> </p> <p>i have a wireless internet subscription with telkom, and its on debit order 499pm.</p> <p>so money was suppose to come of during december and my account had money but telkom did not take the money. and then the account happend to be in arreas during januray when they first took the debit order. so now they have disconnected my line saying i have been suspended because i wasnt paying which doesnt make sense because debit order was not taken from my account. and now they have taken a double payment from my account R983.</p> <p> </p> <p>now i have been disconnected for 7 days and the data even expired even though a double payment was taken from my account.</p> <p> </p> <p>so im paying for a service i dont have. spoke to two consultants but issue still not resolved. i keep getting promises that the issue will be escallated to team leaders or people who can solve the issue but still waiting..... days counting</p>