Wireless device signal issue

Item: Telkom
Rating: 2
Author: Zeenat N

I logged a call with Telkom in October regarding signal issues on my wireless Telkom phone. I am yet to hear back from them. I have a landline that I cannot use. The signal is ****, I miss calls as people cannot get hold of me, when I do get through the line is garbled and people cannot hear me on the other side.<br> It seems like nobody is serious enough to even consider my complaint.

Helpful (0)

Replies (1)

Telkom's replyOfficial

02 Dec 2015, 13:07

Hello Zee21,

Thank you for bringing this matter to our attention,

Please be assured that this matter has been escalated to our Technical Team and one of field Technicain will be dispatcted to come to your place and have a look at the DSL filter,feedback will be provided.

Your reference number: SM173746

We apologize for any inconvenience caused.

Regards,
Lindani
Telkom Social Media Team
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Telkom's reply02 Dec 2015, 13:07

Official