1 reviews | Active since Dec 2009
<p>In February du to the lines being ****** every month -and then having to stay without internet – I cancelled my adsl and line speed with Telkom and went over to a wireless product of Telkom -using Homecloud , I made it clear I’m only keeping the land line , as I was without internet for about 2 weeks Telkom still had to credit me for this time -on 10 march I received an account from Telkom for R310.49 -After I don’t know how many e mails and phone calls they said they’ll sort it out as they never cancelled my line speed , I paid the R310.49 thinking I’ll get a credit -on the 6The April I got an sms about migration from ECDSL to PSTN -Ref ********** 66A -and other sms stating ref ********** 5 saying we are sad you cancelled your adsl service -now on 09 April I get an account for R600.45!!!!! still being charged a subscription serves !!!!!! how *********** can one company be ?????? I have been on the wireless product going to 3 months now -paying for that -my internet with Telkom was gut off 3 days after I ended it !!! – I then posted a complaint on Halo Peter -you gave me Ref: AI ********** -and still nothing is done -so these replies on Halo Peter is just window dressing ?!</p>
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Sorry for the delay and inconvenience caused. This matter will be escalated for urgent attention and our consultants will be in touch to advise.
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Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Good day.
Sorry for the delay and inconvenience caused. This matter will be escalated for urgent attention and our consultants will be in touch to advise.
Thank you.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
I have truly in my life never seen anything like this , I seen story’s -but never believed it could really be so bad -up to now , after posting here yesterday about the R600 bill I got for only having a Telkom landline – I now this morning get an SMS from Telkom telling me that my bill for this month is now R905 and is payable before 02/05/2017 -so for posting here yesterday you added another R300 ???????????
I have truly in my life never seen anything like this , I seen story’s -but never believed it could really be so bad -up to now , after posting here yesterday about the R600 bill I got for only having a Telkom landline – I now this morning get an SMS from Telkom telling me that my bill for this month is now R905 and is payable before 02/05/2017 -so for posting here yesterday you added another R300 ???????????
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