mE
mark E

1 reviews | Active since Oct 2015

21 Oct 2015, 13:41

Will not fix my phone

Sent my mobile in to have a display issue fixed on the screen, phone was returned 6 weeks later with screen repaired but with an audio problem which never existed till my phone went in for repairs. My phone has been back at the TELKOM Mobile store Northgate 4 times since Feb 2015 and still the same problem persists - No one is willing to help and just passes the buck on - Worst service ever Telkom Mobile - I just want my contract cancelled so I can move to a supplier that can give me the quality service I deserve and a product that actually works

0
Replies (1)
Telkom
Telkom's reply26 Oct 2015, 15:02
Official
Hello MarAl01,

Thank you for making contact with us

This response serves as confirmation that your query has been received and we will contact you soon.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.


Your reference number is: SM161056

Regards
Luleka
Telkom Social Media Team