Will never recommend Telkom to anyone. You will sit with a lot of headaches Client services very bad

Good afternoon,

We have 6 contracts with Telkom. First of all. The one contract that we renew since May. We've asked for R1099 contract with 5gb over 2 years. The guy at George Telkom that is not with Telkom anymore was making a mess. After 4 months I've discovered this amount is not correct, I am sitting with a account for that phone for R2000 plus. Then I start realizing there must be problems. We went into George office and they've changed it. Now I am sitting with a bigger issue. Eventually what happens to my money that I've paid now for 4 months like R3800,00 extra. They cut the lines, because they never received the money on the 31/08. They deduct the money from the bank account so how could they not received the money. They've send me a bill for R21120,09, because we've changed the contract. That is not our mistake. That needs to be paid the 30/9. Now George office where all the contracts was renew, just say it is a billing mistake. I've send several emails, phoned several times to Head office. They are busy with it, that is now more than 1 month. Still not sorted. Please help, no one is getting back to you, you have to phone several times, drive to George office, with no help, ask for Manager's phone number nothing. How in the hell can it be Billings problem, if the contracts were done at George office. I need help and very urgently!!~!! I am getting fed up for Telkom and will not renew my contracts again. As soon as it is finished I will take it somewhere else and I pay my Telkom every month, like say R4500 per month, they deduct form bank account