JP
Jana P

1 reviews | Active since Mar 2018

20 Mar 2018, 14:44

WIFIlessness is Real!

Dear Telkom , I am sure that my complaint is not as bad as most on this page but non the less am i paying for a service that i am not enjoying as it is not WORKING. Long story short the reason why you cant come fix my line is because there are no techs available to do so. Well i'm gona call B*%*&%(^&t. Unfortunately i am the one stranded in a contract that is null and void even though you happily take it off my bank account. Doesn't seem fair at all.

Yours Truly Jana Potgieter ********** 695

0
Replies (2)
Telkom
Telkom's reply13 Apr 2018, 11:02
Official

Good Day

Thank you for allowing us the opportunity to assist further on your query.

Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.

Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.

We sincerely apologize for the inconvenience.

Kind Regards

Tumelo

Best regards,

Telkom
Telkom's reply16 Apr 2018, 13:15
Official

Good day.

Please send us a private reply with your affected telephone number for our team to assist.

Thank you.

Regards,
Moenieb.
Telkom Social Media Team.

Best regards,