wifi upgrade
<p>I have had problems of intermittent internet service from Jan 2017 to today. on 4/4/2017 I upgraded to a 4mg line as Chris at Telkom said that's my problem, it will take 3-14 days, well it is now, almost 7 weeks but till today I have not received my new upgrade on 24mnths contract. and I keep phoning only to be told in 3 days. I am fed up with this **** service from telkom. Ref no is ********** 32 nomcebo, Sibusiso, Shanice, Noluphando and Chris all helped me and nothing has happened. I think it is time to cancel my contract with them and go somewhere else....</p>
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Hi,
would you please send us the service number via private message, which you requested the upgrade to be done on.
Regards
Garreth
Telkom Social Media Team
Best regards,
Hi,
would you please send us the service number via private message, which you requested the upgrade to be done on.
Regards
Garreth
Telkom Social Media Team
Best regards,
Good day Garreth
My service no is ***
I have a ref no or should I say 3 different ref no now. they are
***
***
***A
Good day Garreth
My service no is ***
I have a ref no or should I say 3 different ref no now. they are
***
***
***A