LM
Lorraine M

1 reviews | Active since Oct 2017

24 Oct 2017, 16:25

Wifi - uncapped

Why do we pay wifi if the service goes off ALL the time. It is sooooo frustrating basically every afternoon it is off it goes of all the time then my daughter has to try and reset it on her laptop and maybe it will go on. WHY ARE WE PAYING FOR SUCH **** SERVICE?????????????

0
Replies (1)
Telkom
Telkom's reply27 Oct 2017, 11:10
Official

Hi Lorraine1310,

Thank you for making contact with us, we tried contacting you with no luck.

We would like to assist further, kindly provide us with the account details , affected number and ID number.

We really do apologize for any inconvenience caused to you.

Your reference number is: AI***

Regards
Launa
Telkom Social Media Team

Best regards,