Wifi suspended for 3rd time this month!!!!

Wifi suspended for the third time this month!!

Logged a dispute paid my 50% like I was told on the 25th July. Wifi only goes more than a week later! Then they suspend me again as it reads I need to pay another 50%!!! What's the point of logging a dispute if I'm being suspended throughout the month then you people want to charge me a full amount for your **** services that I could not even make use of!!

I spoke to Sibonga Sibisi yesterday and he said my line will be reactivated within 24 hrs. I call in today as it is still suspended and now I'm told I need to pay the other 50 % for my line to reopen! And now I need to wait flippen 48hrs for feedback from collections.

I did not receive a response to my previous hello Peter response. I wonder if you people will be ethical enough to reply to this one!

I am beyond frustrated with telkom.

My contract is fully paid for and all I pay is my monthly service fee each month but you charge me for failed debit orders and not understanding that I am on unpaid due to covid 19.

I want immediate feedbac****!