Wifi suspended but account up-to-date

I have a 80G Sim only contract with Telkom. My account was suspended end of April 2023 due to insufficient funds in my bank account when debited.

Telkom debited R398 o the 15th of May 2023. Which now means I'm up-to-date and a month upfront.

I called Telkom on the 19th, on the 22nd and again on the 23rd of May 2023 to get my account activated but I can't get any help from their customer service agents.

Everytime I call I get a different person and have to explain my situation over and over again which is tiring. I was promised that my WIFI will work last week Friday and it's now Wednesday the 24th and my WIFI still not working. This is poor service delivery from Telkom.

Please assist me.