Wifi speed on LTE 0.02mbs Useless

I signed a 3 year contract with Telkom after first checking the LTE signal for my house. It was 14 mbs when signing the contract and buying the router. After 2 weeks of good connection, the connection just disappeared. I now average 0.2 mbs since 29 May 2015 (1 week).<br> <br> I have called the contact call centre and wait over an hour for my call to be answered. Now I have a 30G data bundle for 3 years where I can download at only 0.2 mbs. Complete waist and no assistance. <br> <br> PS> I've signed with telkom prior to mothers day (3 weeks) and I have had to visit and queue in their offices 4 times in 3 weeks.<br> <br> PLEASE EVERYONE READ THIS IF YOU PLAN ON SIGNING A CONTRACT WITH ANY PROVIDER