DP
DIPIK P
1 reviews | Active since Jan 2016
18 Jan 2016, 11:12
WIFI SPEED CHOKED
I have noticed Telkom wifi speed is down to 1.2 mb when i am paying for a 2mb.The speed is not consistent and not what Telkom advertised<br> <br> <br> I have reported this twice to call centre .They promise a senior technician will call but noone gets back to you .ref no ***.<br> <br> This is a ******* to consumers as i now have to use my data when i am paying for adsl .Today i have been oh hold for over 20 minutes and just listen to the music .i had to give up !!
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Telkom's replyOfficial
18 Jan 2016, 12:13Hello DJP2909,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM188972
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM188972
Regards
Luleka
Telkom Social Media Team
Telkom's reply18 Jan 2016, 12:13
Official
Hello DJP2909,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM188972
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM188972
Regards
Luleka
Telkom Social Media Team