Wifi services

<p>Dear Telkom,</p> <p> </p> <p>I am experiencing a lot of problems with your wifi availability. No service available from Friday the 3rd of February until today the 6th of February. when i enquire your call centre says your technicians are working since Friday the 3rd of Feb and are unsure until when they will be finish.</p> <p> </p> <p>My daughter is depending on the wifi allot as she is studying and need the internet connection for online classes etc.</p> <p> </p> <p>When ever these wifi services were not available in the past no credit were given to customers. You still get the months bill irrespective if you were able to used it or not, which is not fair.</p> <p> </p> <p>Kindly restore the wifi connection asap.</p> <p> </p> <p>Kind regards</p> <p> </p> <p>Hester</p>