wifi service not working,12 days later and telkom.

Item: Telkom
Rating: 2
Author: samuel B

Wifi internet access not working and 12 days later they sms'ed me stating fault has been repaired but nothing is right,wifi still shows limited service, after holding over 50 min on phone for telkom customer service still no answer just music playing in background,wish they can fix my line,paying for a service I cannot use,this is becoming a regular thing now

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Replies (1)

Telkom's replyOfficial

23 Mar 2015, 20:35

Hello sampie007,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM98305.

We apologise for any inconvenience caused.

Kind regards
Igsaan Damon
Telkom Social Media Team

Telkom's reply23 Mar 2015, 20:35

Official