WIFI ROUTER NO LANDLINE

ON 12TH NOV CHANGED FROM ASDL TO WIFI ROUTER,THIS WAS ACTIVATED ON 14TH NOV UPON WHICH MY LANDLINE WAS CUT.I HAVE LOGGED COMPLAINTS ON THE 14TH ACCORDING TO THE TELKOM APP SOLVED.LOGGED AGAIN 18TH ACCORDING TO APP SOLVED.LOGGED AGAIN 20TH ACCORDING TO AGENT ON PHONE NEITHER HAVE BEEN SOLVED BUT ARE BEING INVESTIGATED.I WAS NEVER INFORMED THAT IF I CHANGED TO WIFI MY LANDLINE WOULD NO LONGER BE AVAILABLE.I NEED AND WANT MY LANDLINE.WHAT REALLY ANNOYS ME IS EVERYTIME YOU PHONE TO QUERY YOU FIRST FAULT THEY GIVE ME A NEW REFERENCE NUMBER AND IT IS AS IF THAT IS THE FIRST TIME YOU HAVE LOGGED A COMPLAINT AND NOT THAT IT HAS ACTUALLY BEEN SEVEN DAYS SINCE FIRST LOGGED.IF I WAS GOING TO LOSE MY LANDLINE WHY NOT SUPPLY ME WITH A WIFI ENABLED PHONE,WHICH I APPARENTLY NEED TO MAKE WIFI CALLS,UT I DO NOT KNOW THE NUMBER I WILL BE MAKING THOSE CALLS FORM OR THE NUMBER I SHOULD BE GIVING OUT IN ORDER TO RECEIVE CALLS.THERE IS NO SUPPORT FROM TELKOM THEY MERELY DELIVER THE ROUTER,GRANTED IT IS VERY EASY TO CONNECT IT TO THE INTERNET AND ALL YOUR WIFI DEVICE BUT NOTHING ABOUT CONNECTING YOUR LANDLINE.I AM VERY FRUSTRATED AT THIS POINT