Wifi Router

<p>About four, five months ago my fiance and I decided to get a wifi router, your deals caught our attention, we enjoyed the router for the first few months, then all of a sudden the router would boot but cannot connect any phones or laptops, I went to a Port Elizabeth branch, was told my daytime data ran out which was unusual but that was our issue not Telkom's, then i was informed that i can purchase data which i did when i got home, still the router refuse to connect to phones, went back again once again service was horrible staff were rude and very unhelpful, i asked them can they please assist as i bought data, was told with a terrible attitude what must they do they not technicians, whereas i said to check on the system whether they can see why the data purchased does not reflect on my side, once again rude and banging their keyboard and mouse around said they dont know i must buy more data which i was willing to do but would like to know where my 2gig disappeared to, got a straight answer they cant help -why then have consultants to assist with account issues, and was pointed numerous times to go to another Telkom branch, why they all are equiped to logged into my account, my conclusion is i have paid R300 for a gig if no one can answer as to what happpened.. secondly i would not blame Telkom but they cant answer easy questions or you get told go to another branch or pointed to the telephone to phone a consultant why then have inhouse consultants. lastly we wanted to upgrade our account to the uncapped package but after this disrespectful and pathetic service i will rather pay more at another service provider even if i have to pay more but have better after service, very helpful until they sold the contract to me, we would of installed phones and wifi through Telkom for our business but no thank you and to think i reverred five people that now have wifi routers contracts with Telkom thanks to a good word i put in when i got my contract..</p>