WIFI out of order since 19 November 2016

<p>I have now registered 2 reports with Telkom to repair my service due the the line not working since the 19 of November 2016. After the first fault report number 72CRK211116 being attended to on the 28th of November I phone Telkom to assist me to get the router reconnected only to be told that my Router is faulty and I need to take it to Telkom for replacement. I took it the the Mall @ Carnival only to be told that they do not have stock and I must return on the 5 of December 2016. The gent at the Mall @ Carnival told me on the 5 of December that they do not know when the will be receiving stock he would suggest I buy my own Router with I did on the 6 of December 2016 only to find after spending 1 hour on the line with Telkom that the line is still not working. I have now register a 2 Fault number1433CRK061216 PLEASE ADVISE SHOULD I TAKE MY BUSINESS TO A NOTHER COMPANY?</p>