WiFi off for 3 days

Good evening

The WiFi in our area has been off for 3 days and this is unacceptable. I have been on the phone to the call centre everyday and every time I am told they don’t know when it will be resolved and I have gotten zero feedback . This is breach of contract as you have not been providing the service I have paid for .

I expect feedback on this matter within 24 hours as I have been waiting for 3 days now . This is an inconvenience and I expect better from such a large company in such times to be ******ing money from people is unacceptable.

My contact details are as follows : Email: ***