TM
Tharien M
1 reviews | Active since Mar 2016
01 Mar 2016, 19:44
WiFi OFF 8 DAYS
I reported my fault for the WiFi that is not working on 22 Feb 5016 and by 1 March 2016 their where still no Technician assigned to my problem. I phone 4 times already, holding for 30 - 45 minutes every time, just to hear a consultant saying \I am so sorry about that\". If Telkom was so sorry about my problem, why do I still have the problem!! Well, I am sorry to say that I would never recommend Telkom for WiFi purposes to anyone I know. "
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Telkom's replyOfficial
01 Mar 2016, 23:26Hello Tharienm,
We are very sorry for the inconvenience caused.
This response serves as confirmation that your query has been received; an agent will contact you to obtain further information.
Should you need to contact us, please do so via email: ***.
Your reference number is: SM207486.
Kind Regards
Gadija
Telkom Social Media Team
We are very sorry for the inconvenience caused.
This response serves as confirmation that your query has been received; an agent will contact you to obtain further information.
Should you need to contact us, please do so via email: ***.
Your reference number is: SM207486.
Kind Regards
Gadija
Telkom Social Media Team
Telkom's reply01 Mar 2016, 23:26
Official
Hello Tharienm,
We are very sorry for the inconvenience caused.
This response serves as confirmation that your query has been received; an agent will contact you to obtain further information.
Should you need to contact us, please do so via email: ***.
Your reference number is: SM207486.
Kind Regards
Gadija
Telkom Social Media Team
We are very sorry for the inconvenience caused.
This response serves as confirmation that your query has been received; an agent will contact you to obtain further information.
Should you need to contact us, please do so via email: ***.
Your reference number is: SM207486.
Kind Regards
Gadija
Telkom Social Media Team