RC
Rochelle C

1 reviews | Active since May 2014

11 Apr 2016, 17:39

WIFI inconvenience 3 times unlucky

Telkom was contacted to please assist with our WIFI connection. A contractor did come out to solve for the problem but had no clue on how the WIFI connection works, he then sourced out another contractor who only solved for our WIFI connection for an hour. <br> <br> Last Wednesday another contractor came out, who then mentioned that the filter box was faulty, if we pay him R50 he will replace it, he replaced it and again we only had 1 hour of WIFI connection.<br> <br> Telkom please can you send out a technician who actually knows what to do and can solve for a permanent solution for our WIFI connection.

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Replies (1)
Telkom
Telkom's reply11 Apr 2016, 18:46
Official
Hello Roche@12,

Thank you for making contact with us. Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM222489.

We apologise for any inconvenience caused.

Kind regards

Mwezi

Telkom Social Media Team