jH
jonathan H

1 reviews | Active since Aug 2009

27 Jun 2016, 09:23

Wifi hotspot

<p>I recharged my 8ta account, received my 2gb free data but not getting my full speed. It's limited to the usual restricted 128k which you get once you've used up all your free data. I've tried two sites I usually use, rebooted phone, reset wifi connect options</p> <p> </p> <p> </p>

0
Replies (2)
Telkom
Telkom's reply28 Jun 2016, 13:19
Official

Hi jhardisty

Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.

Interaction ***

Regards
keagan
Telkom Social Media Team

Best regards,

jH
jonathan H's update28 Jun 2016, 18:04
Reviewer Update

Went to your Blue Route store this am. The lady told me that you've been experiencing this speed issue for the past few weeks.

When do you expect this to be solved as my data expires 2/7? If this is not resolved by then, will I get a new voucher or will this one be extended?

Thanks