WiFi Extender not received
Afternoon
I took out a new WiFi contract at telkom approximately 3 months ago And was told that the WiFi Extender was not in stock.
To date I have not received any feedback on when I can pick up my Extender.
Is this lack of communication or lack of customer service and satisfaction standard at telkom stores? Or are you in the business of false advertising?
Awaiting your quick response in this matter...
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Replies (1)'s updateReviewer Update
05 Dec 2017, 09:10So by when can I expect your mobile team to contact me? It's been more than a month since my last query and it's still not resolved? Should I sue for breach of contract since I am yet to receive the promised merchandise? Or can I cancel the contract and move to a new service provider? Your service is appaling and pathetic...
's update05 Dec 2017, 09:10
Reviewer Update
So by when can I expect your mobile team to contact me? It's been more than a month since my last query and it's still not resolved? Should I sue for breach of contract since I am yet to receive the promised merchandise? Or can I cancel the contract and move to a new service provider? Your service is appaling and pathetic...