Wifi data balance
I'm on a 10 gig day and 10 gig night wifi routet data plan and I haven't been downloading on my data plan but today I downloaded a 1.5 gig game and my Internet has stopped working. My usage isn't even more than 3 gigs yet. What's going on? I need my data back for this month
HI george-kiblor
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our mobile team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
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Regards
Keagan
Telkom Social Media Team
Best regards,
HI george-kiblor
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our mobile team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction REF: AI***
Regards
Keagan
Telkom Social Media Team
Best regards,