Wifi Data

<p>Every since I joined Telkom each month I would have 10gig of Data which I can use in Telkom Mobile Hotspot. This month nothing has been received. I have contacted the call centre got reference number: ********** 9. No feedback was given until I contacted the contact centre back myself for feedback, which was still not complete. That was two days ago and I am still waiting for detailed feedback. Lady told me If i recharge( R100 or more) while I still have some wifi data remaining nothing will be added. My issue is this has never been the case before. I always recharge mid month and will always have wifi data the following month. </p> <p> </p> <p>Details:</p> <p>I recharged on the on the 25th Jan amount R 200 got the wifi data valid till end February, recharged again on the 25th Feb same amount.. Obviously when I did the recharge on the 25th Feb the 10gig I got in Jan was still valid. however in March i still had wifi data without having to recharge on the 1st of March. </p> <p> </p> <p>During May I obviously still received the 10gig and when I recharged on the 26th May( R300.00) I had about 3gig of that Left. Now I have nothing. What I don't understand is Why I wouldnt receive the data though I have received it previous months even though I recharged during on the 25th of the month. </p> <p> </p> <p>I need that data! and I am not getting feedback from your contact centre. It is now the 8th of the Month and still nothing. This is not a service I expect from you Telkom. Fix this. I am finding myself using all network data more because you didn't credit me with the wifi data. I am running out of all network data before time due to this. </p>