TW
Tandi W
1 reviews | Active since Nov 2017
30 Nov 2017, 12:47
Wifi
Our landline & WiFi have not been working for a week. We have phoned for the last 5 consecutive days to find out the problem & get it sorted out. We have been assured someone would contact us & sort the problem out as soon as possible, but no one has bothered to get back to us. It is not possible to function without WiFi & a telephone & it is ridiculous to have a long term problem with this
Helpful (0)
Replies (2)0
Replies (2)
Telkom's replyOfficial
11 Dec 2017, 07:19Hello tandi-weinstein
Please confirm if the fault has been repaired or if further assistance is still required?
Should the line still be faulty, kindly send us a private reply with the telephone number for us to assist further.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Telkom's reply11 Dec 2017, 07:19
Official
Hello tandi-weinstein
Please confirm if the fault has been repaired or if further assistance is still required?
Should the line still be faulty, kindly send us a private reply with the telephone number for us to assist further.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Telkom's replyOfficial
13 Dec 2017, 14:05Hello tandi-weinstein
I was unable to follow up with this query, as the affected no has not been provided.
Please respond privately with the affected number, so that we can look into this query.
Regards
Igsaan
Telkom Social Media Team
Best regards,
Telkom's reply13 Dec 2017, 14:05
Official
Hello tandi-weinstein
I was unable to follow up with this query, as the affected no has not been provided.
Please respond privately with the affected number, so that we can look into this query.
Regards
Igsaan
Telkom Social Media Team
Best regards,