MA
Miché Africa
1 reviews | Active since Oct 2017
20 Oct 2017, 09:52
Wifi
So ****ed off with the service at telkom Vangate even the n1 tellkom my phone needs an update and I'm paying n the 10240 wifi is still available for months now I can't use it yet they advertised it when I purchased the phone what can I do to take it further
Helpful (0)
Replies (2)0
Replies (2)
Telkom's replyOfficial
25 Oct 2017, 11:06Hi Zeah,
Thank you for making contact with us,
kindly be advised that you need to be in a Wifi Hot spot zone to be able to use the wifi bundles.
Please use this link: https://secure.telkom.co.za/today/ucm/wifi/#! to check the nearest wifi hot spot
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
Telkom's reply25 Oct 2017, 11:06
Official
Hi Zeah,
Thank you for making contact with us,
kindly be advised that you need to be in a Wifi Hot spot zone to be able to use the wifi bundles.
Please use this link: https://secure.telkom.co.za/today/ucm/wifi/#! to check the nearest wifi hot spot
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
MA
Miché Africa's updateReviewer Update
25 Oct 2017, 11:13Hi I have been to ur store whre the wifi hotspot is and none of ur ppl can help me your wifi is not connecting at all not evening to the wifi you guys are on pathetic the same msgs is coming through the same time and I keep on saying that I was in your store which is telkom your wifi is supposed to connect when I step n ur stores it does not please contact me ********** 920 becoz seriously u guys are waiting my time I've been up n down to stores of telkom not even your technician can help me I want my wife to work on my contract it states I'll get my free wifi why can't any one of you assisted me but when I bought the phone everyone was willing to sell it to me to get there share when they sell a phone but now I can't assist me with a wifi problem it's ridiculous
MA
Miché Africa's update25 Oct 2017, 11:13
Reviewer Update
Hi I have been to ur store whre the wifi hotspot is and none of ur ppl can help me your wifi is not connecting at all not evening to the wifi you guys are on pathetic the same msgs is coming through the same time and I keep on saying that I was in your store which is telkom your wifi is supposed to connect when I step n ur stores it does not please contact me ********** 920 becoz seriously u guys are waiting my time I've been up n down to stores of telkom not even your technician can help me I want my wife to work on my contract it states I'll get my free wifi why can't any one of you assisted me but when I bought the phone everyone was willing to sell it to me to get there share when they sell a phone but now I can't assist me with a wifi problem it's ridiculous