WI FI INTERNET CONNECTION OFF FOR 16 DAYS

Item: Telkom
Rating: 2
Author: Odette S

Logged a fault on 21 Sept regarding my internet connection. Phoned on 22 September with same query. Phoned again on 28 September, 2 October & 5 October and have to date not had a technician out to my house to fix the problem. I have also been debited the full monthly fee with no data used for 16 days.<br> This is really bad service and I expect this to be sorted out ASAP as well as a refund on my bill. <br> <br>

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Replies (1)

Telkom's replyOfficial

06 Oct 2015, 10:28

Hello odettevsw,

Thank you for making contact with us

This response serves as confirmation that your query has been received and feedback will be provided soon.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.

Your reference number is: SM153111

Regards
Luleka
Telkom Social Media Team

Telkom's reply06 Oct 2015, 10:28

Official