HR
Hendrik R
1 reviews | Active since Dec 2011
08 Feb 2016, 21:05
WHY&YYY
Listen you keep on charging me for a 10 mb adsl line and I am only syncing at 23mb<br> ...... Why are you charging me for a 10 adsl line . I need this to be fixed NOW!!!!! <br> <br> Status: Up<br> Downstream Rate: 2724 Kbps<br> Upstream Rate: 800 Kbps<br> <br> That is my adsl sync speed. this has been going on for a very long time.....
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Telkom's replyOfficial
09 Feb 2016, 01:50Hello hendrikvr123,
We acknowledge your query & apologize for the inconvenience caused.
Kindly note that this matter has been escalated to the Technical Department and feedback will follow.
Your social media reference number is SM191790 .
Regards
William
Telkom Social Media Team
We acknowledge your query & apologize for the inconvenience caused.
Kindly note that this matter has been escalated to the Technical Department and feedback will follow.
Your social media reference number is SM191790 .
Regards
William
Telkom Social Media Team
Best regards,
Telkom's reply09 Feb 2016, 01:50
Official
Hello hendrikvr123,
We acknowledge your query & apologize for the inconvenience caused.
Kindly note that this matter has been escalated to the Technical Department and feedback will follow.
Your social media reference number is SM191790 .
Regards
William
Telkom Social Media Team
We acknowledge your query & apologize for the inconvenience caused.
Kindly note that this matter has been escalated to the Technical Department and feedback will follow.
Your social media reference number is SM191790 .
Regards
William
Telkom Social Media Team
Best regards,