Why you should NEVER take a contract with Telkom Mobile

Telkom has been an absolute nightmare for a number of reasons.

1 Changing the terms of my contract mid-term. I used to get a set amount of free Netflix streaming per month. This was the reason for me taking the contract yet this was revoked and only communicated via SMS. Yet they kept me tied to the deal.

2 When I managed to migrate to a new deal I was quoted one amount and charged another. Yet when I asked for the sales call to verify the amount invoiced I was told I needed a court interdict to get access to those voice recordings.

3 Through desperation I contacted their Sales Executive (Megan Nicholas) on LinkedIn who was willing to assist at first but since has only given me the cold shoulder.

4 When I tried to cancel my mobile contract I was told it couldn't be done over the phone and I'd have to email an address. This email didn't exist. I tried a portal where I could sign up to manage subscriptions yet even with my ID none of the subscriptions appeared.

Telkom is a joke and a *******. Definitely the worst carrier in the country. Please please please. Nobody use this company and you'll save yourself A LOT of stress and pathetic service and frustration.