Why the lies Telkom?

I'm a first time customer and terribly disappointed with the service received or the way that Telkom conducts business. I placed a order for a laptop/internet contract deal online. Went through all of the documentation which upon an agent phoned me to complete the application. We spent 20min to half an hour going though all of the same documentation on the phone. Upon which they said they did not have stock of the laptop I desired and they are not going to get new stock (End of life - something like that) they offered me another device which was worse and with a higher monthly cost. I became disgruntled and the consultant said she will check with her manager to see if they can get more stock. They came back to me and said yes its fine they can get me the original product app**** for, for the same amount. We went through the rest of the application process upon which the signal got lost. Everytime I phoned back they answered but hung up after a few seconds. They phoned me a few times but when I answered they hung up again.

Telkom sent me an email stating that this is the last time that they will be trying to get into contact with me unless I send an email with my particulars to them requesting a "contact me back" they did about 9 hours later with a new consultant and the whole process had to start anew. Same story they do not have stock but this time for real??

I told them that this is unacceptable as they still advertise the item online (if out of stock why not let the customers know that its out of stock before they spend hours online and phone for application) and they told me the day before they can get me one. This is false advertising and all done in bad taste misleading their potential customers, actually it can be said that Telkom **** to me. I need this device for work and this is now the third day with no answers in sight.